With a BBA in Marketing Management and over eight years of experience in front desk and customer service roles, Tinashe Masoka is passionate about fostering an organised and positive work environment. At XBD Collective, she has improved front desk operations by streamlining appointment scheduling and overall management of both internal and external meetings. Known for her infectiously optimistic attitude and exceptional client interaction skills, Tinashe is dedicated to creating a welcoming atmosphere for clients and colleagues alike.

Her proactive approach to problem-solving and her keen attention to detail allow her to anticipate both client and staff needs and resolve potential issues accordingly. Tinashe has a strong interest in workplace wellness and empathy-driven customer service. She takes pride in maintaining a cheerful demeanour and fostering a positive environment for both colleagues and clients. Tinashe values XBD Collective’s emphasis on work-life balance and the inclusive, supportive environment, which enables her to thrive professionally and personally.